Fireflies.ai
AskZyro PickFireflies.ai is a powerful AI meeting assistant that records, transcribes, summarises, searches and analyses conversations across video calls, phone systems and in-person meetings.
Best for
Sales teams, agencies, recruiters, customer-success departments and international organisations that want meeting notes combined with conversation analytics, extensive integrations and support for more than 100 languages.
Skip it if
You want the simplest possible personal note-taker, dislike visible meeting bots or need unlimited recording storage without paying for a business plan.
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Independently researched · Pricing checked 31 July 2026 · 17-minute read
The 30-second verdict
Fireflies.ai is one of the most comprehensive AI meeting assistants available in 2026.
It can automatically join Zoom, Google Meet, Microsoft Teams and other supported calls, record the conversation, produce a transcript and generate summaries, actions and custom notes. Users can also capture meetings through its Chrome extension, desktop application, mobile apps or supported phone systems.
Read our full verdict ↓Collapse ↑
Its greatest strength is what happens after transcription. Fireflies provides conversation intelligence, speaker talk-time analytics, sentiment analysis, topic tracking, meeting search and AskFred, an AI assistant that answers questions about previous discussions.
More than 200 AI Skills can transform conversations into specialised outputs, including follow-up emails, sales frameworks, interview feedback, customer research and project tasks.
Fireflies is also the strongest of the leading meeting note-takers for multilingual organisations. It supports transcription and summaries in more than 100 languages, while its beta Multi-Language Mode can identify several languages within the same meeting.
The Free plan now includes unlimited transcription and AI summaries, but it provides only 400 minutes of storage for the team and 20 AI credits. Pro is necessary for video recording, downloadable transcripts, unlimited integrations, action management and more substantial storage. Business unlocks unlimited storage, multilingual meetings, conversation intelligence and team analytics.
Fireflies can feel more complicated than Fathom, and many of its most valuable analytical features require Business. However, teams that want meeting information to flow into CRMs, project-management systems and AI workflows will find it exceptionally capable.
4.8
Output quality
4.7
Ease of use
4.7
Value for money
Reviewed by AskZyro Editorial Team · 31 July 2026
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Product screenshot — Fireflies.ai in use — coming soon.
What is Fireflies.ai?
Fireflies.ai is an AI meeting assistant and conversation-intelligence platform. Its meeting bot, commonly called Fred, can join supported online calls and create a recording, transcript, summary and list of actions. Users can configure Fred to join meetings automatically through a connected calendar or invite it manually. Fireflies is not limited to a visible meeting bot. Conversations can also be captured through a Chrome extension, a desktop application, Android and iOS applications, uploaded audio and video files, supported phone and dialler systems, and the Fireflies API. Once a meeting has been processed, users can search the transcript, listen to specific moments, create clips, leave comments, organise calls into Channels and question the conversation using AskFred. Paid plans introduce more advanced analytics. Fireflies can measure how long each participant spoke, detect questions, track selected subjects, examine sentiment and provide team-wide conversation intelligence. It is designed for more than note-taking. Fireflies aims to turn conversations into structured business data that can be transferred into CRMs, task managers, recruitment platforms and internal knowledge systems. Depending on the selected plan, Fireflies can record and transcribe meetings, produce live transcription, summarise calls, identify action items, recognise different speakers, support more than 100 languages, transcribe multilingual meetings, search meeting history, answer questions through AskFred, track topics and recurring themes, analyse speaker talk time, perform sentiment analysis, generate follow-up emails, create meeting clips, synchronise information with CRM platforms, create tasks in project-management tools, connect meeting knowledge to ChatGPT, Claude and Devin, deploy specialised AI Skills, and build custom meeting workflows through an API. A user creates an account and connects a Google or Microsoft calendar. Fireflies identifies scheduled meetings containing supported conferencing links. The user then controls which types of calls Fred should join, with settings for all meetings, meetings owned by the user, meetings with external participants, manual invitations, or no automatic meetings. When Fred joins, it normally appears as a visible participant. It captures the conversation and processes the audio into a transcript. Users who do not want a meeting bot can use the Fireflies Chrome extension for supported Google Meet calls or record through the desktop or mobile application. After the meeting, Fireflies creates a Notepad containing the meeting recording, a timestamped transcript, speaker labels, an AI-generated summary, bullet-point notes, action items, questions, keywords and topics, search tools, sharing controls and available analytics. The meeting can then be sent to a CRM, shared in Slack, converted into tasks or analysed with AskFred.
What you can do with Fireflies.ai
Record online meetings
Fireflies works with Zoom, Google Meet, Microsoft Teams and more than 10 supported conferencing platforms with automatic calendar joining or manual invitation.
Record without a meeting bot
The Chrome extension can capture supported Google Meet conversations without Fred appearing as a separate participant, with the desktop application providing another capture method.
Record in-person conversations
Mobile applications for Android and iOS can capture and transcribe face-to-face meetings, interviews, conferences, research discussions and voice notes.
Upload audio and video files
Users can upload supported files in MP3, MP4, WAV and M4A formats for transcription and summarisation of interviews, webinars, podcasts and previously recorded conversations.
Create live transcripts
Fireflies can display real-time notes and transcription during supported meetings, with Live Assist extending this to provide suggestions, coaching and answers during the conversation.
Transcribe more than 100 languages
Fireflies supports transcription and summaries across more than 100 languages and regional variants with automatic detection or manual selection.
Transcribe multilingual meetings
Multi-Language Mode can detect and transcribe multiple languages spoken during the same conversation, available on the Business plan.
Generate AI summaries
Fireflies creates structured meeting notes including general overview, important bullet points, decisions, questions, action items, deadlines, topics and custom sections.
Ask questions through AskFred
AskFred can review meetings and answer questions about customer objections, assigned actions, requested features, competitor mentions, agreed deadlines, or draft follow-up emails and project plans.
Search previous meetings
Fireflies provides search at both meeting and account level, with results linking to the relevant timestamp for checking original context.
Key features
Fred AI Notetaker
Fred is the meeting participant that automatically joins and records supported calls.
Live transcription
Fireflies can display notes and transcripts as a conversation happens.
Desktop application
The desktop app captures and summarises calls without relying exclusively on a calendar bot.
Chrome extension
The extension can record supported Google Meet calls without adding Fred as a separate participant.
Android and iOS applications
Mobile apps support in-person recording and access to previous meetings.
File uploading
Users can upload audio and video for transcription in formats including MP3, MP4, WAV and M4A.
More than 100 languages
Fireflies supports an unusually broad selection of languages and regional variants.
Automatic language detection
The platform can detect the dominant language spoken during a meeting.
Multi-Language Mode
Business users can transcribe several languages within the same conversation.
Speaker recognition
Fireflies attempts to identify and separate different speakers.
AI summaries
Meetings receive structured notes, bullet points and action items.
Custom summaries
Users can adapt meeting outputs for different workflows and teams.
AskFred
The AI assistant answers questions and generates content from meeting information.
AI Skills
More than 200 specialist AI templates extract or transform conversation data.
Live Assist
Eligible users receive suggestions, answers and coaching during meetings.
Meeting search
Users can find specific content within an individual conversation.
Global search
Paid plans provide broader search across meeting history.
Smart search
AI-assisted search retrieves concepts and meeting details beyond exact keyword matching.
Topic Trackers
Selected subjects can be monitored across conversations.
Sentiment analysis
Fireflies classifies conversational sentiment for eligible Business users.
Question detection
Questions asked during a meeting can be identified automatically.
Talk-time analytics
The platform measures the proportion of time spoken by each participant.
Conversation intelligence
Business users receive deeper analytics across multiple conversations.
Team Insights
Administrators can examine team-level activity and meeting patterns.
Feed
The Feed surfaces relevant meeting information across the workspace.
Tasks
Detected actions can be collected and managed in one location.
Contacts
Fireflies organises conversation history around participants and organisations.
Soundbites
Important audio moments can be clipped and shared.
Channels
Meetings can be grouped into public or private collections.
User groups
Business accounts can organise users into different departments or teams.
Comments and bookmarks
Users can collaborate at exact points in a recording.
Video recording
Pro and higher plans include meeting video capture at up to 720p.
Personal Assistant
Pro users can apply AI assistance to personal meeting workflows.
Voice Agents
Fireflies provides voice-agent capabilities for completing specialised conversational tasks.
Daily Brief
Users can receive a briefing covering meetings, actions and relevant information.
Integrations
Pro and higher plans include unlimited integrations.
MCP server
Meeting data can be connected with compatible external AI tools.
API access
Developers can build custom transcription and meeting workflows.
Rules engine
Enterprise accounts can create automated rules for processing, sharing and retaining meeting information.
Private storage
Enterprise customers can use dedicated storage or bring their own supported AWS S3 or Google Cloud Storage.
Custom retention
Enterprise users can define how long conversation data is kept.
Transcript-and-summary-only mode
Enterprise accounts can retain text outputs without keeping the full recording.
Pricing
Checked 31 July 2026| Plan | Price | Best for | What you get |
|---|---|---|---|
| Free | $0 | Unlimited transcription and summaries, 400 storage min per team, 20 AI credits, live transcription, meeting search, uploads, apps, API access | Individuals trying AI meeting notes |
| Pro | $10/seat/mo annual ($18 monthly) | 8,000 storage min per seat, video recording, downloads, action management, AI Skills, Voice Agents, unlimited integrations | Professionals and small teams |
| Business | $19/seat/mo annual ($29 monthly) | Unlimited storage, 30 AI credits, Multi-Language Mode, conversation intelligence, team analytics, public meeting access, user groups | Growing teams |
| Enterprise | $39/seat/mo annual | 50 AI credits, SSO, SCIM, audit logs, HIPAA support, private storage, custom retention, rules engine, dedicated support | Larger and regulated organisations |
Free
$0
Best for: Unlimited transcription and summaries, 400 storage min per team, 20 AI credits, live transcription, meeting search, uploads, apps, API access
Includes: Individuals trying AI meeting notes
Pro
$10/seat/mo annual ($18 monthly)
Best for: 8,000 storage min per seat, video recording, downloads, action management, AI Skills, Voice Agents, unlimited integrations
Includes: Professionals and small teams
Business
$19/seat/mo annual ($29 monthly)
Best for: Unlimited storage, 30 AI credits, Multi-Language Mode, conversation intelligence, team analytics, public meeting access, user groups
Includes: Growing teams
Enterprise
$39/seat/mo annual
Best for: 50 AI credits, SSO, SCIM, audit logs, HIPAA support, private storage, custom retention, rules engine, dedicated support
Includes: Larger and regulated organisations
Strengths, limitations & watch-outs
What it does brilliantly
- Unlimited transcription on the Free plan
- Unlimited AI summaries
- More than 100 supported languages
- Multi-language meeting transcription
- Automatic language detection
- Zoom support
- Google Meet support
- Microsoft Teams support
- Support for additional conferencing platforms
- Desktop, mobile and browser recording
- Audio and video file uploads
- Speaker recognition
- Strong meeting summaries
- AskFred conversational assistant
- More than 200 AI Skills
- Live Assist
- Action-item extraction
- Searchable meeting history
- Global and smart search
- Topic tracking
- Sentiment analysis
- Talk-time analytics
- Question detection
- Conversation intelligence
- Team analytics
- CRM autofill and deal intelligence
- Strong Salesforce and HubSpot integrations
- Project-management integrations
- Recruitment-system integrations
- Soundbites and Channels
- MCP connection to external AI tools
- API availability
- SOC 2 Type II
- GDPR support
- No customer data used for AI training
- Advanced Enterprise storage options
Where it falls short
- The Free plan includes only 400 storage minutes per team
- Many important features require Pro or Business
- Conversation intelligence is restricted to Business and above
- Multi-Language Mode requires Business
- The interface can feel busy compared with simpler tools
- Fred appears as a visible participant unless another capture method is used
- Meeting bots can make clients uncomfortable
- AI credits restrict some advanced operations
- Rate limits apply despite "unlimited" transcription
- Video recording is unavailable on Free
- Downloads require Pro
- Sentiment analysis can misunderstand tone and context
- Speaker identification is not always correct
- Summary accuracy depends on transcript quality
- Very large teams may face significant per-seat costs
- Enterprise requires annual billing
- Multi-Language Mode remains in beta
- Mobile and desktop recording experiences may differ
- Automatic CRM updates must be reviewed for accuracy
- Recruitment scoring can introduce fairness risks
- Meeting data is processed in the United States by default
What to know before paying
- Start with Free to evaluate transcription and summary quality.
- "Unlimited transcription" remains subject to storage and rate limits.
- The Free plan's 400-minute allowance concerns stored meeting data.
- Pro is required to download transcripts, summaries and recordings.
- Pro is also required for unlimited integrations and video capture.
- Business is required for conversation intelligence and multilingual meetings.
- AI Skills can consume AI credits.
- AI-credit allowances do not necessarily correspond to meeting minutes.
- Check whether all necessary integrations are available on the selected plan.
- Review automatic calendar-joining settings before inviting Fred to every call.
- Consider the Chrome extension or desktop app when a bot would be disruptive.
- Bot-free recording still requires transparency and an appropriate legal basis.
- Verify actions, numbers, names and CRM fields before relying on them.
- Sentiment and talk-time analytics should be interpreted by a human.
- Fireflies stores and processes standard cloud data in the United States.
- Enterprise private-storage options do not necessarily mean all processing occurs in the selected storage region.
- HIPAA and private-storage features require Enterprise.
- Confirm the data terms before recording health, legal, HR or confidential discussions.
Privacy & data
Fireflies says customers retain ownership of their data and that meeting information is not used to train its AI models.
Stored information can include audio and video recordings, transcripts, AI summaries, AskFred conversations, soundbites, calendar metadata, participant names and email addresses, account settings and usage logs.
By default, Fireflies stores and processes data through AWS and Google Cloud infrastructure in the United States. It states that data is protected using 256-bit AES encryption at rest and TLS encryption in transit.
Fireflies reports compliance with SOC 2 Type II, GDPR, HIPAA, FERPA-related requirements and the EU-US Data Privacy Framework.
Enterprise customers can use private storage or bring their own supported AWS S3 or Google Cloud Storage environment. Fireflies notes that data placed in EU storage may still be processed in the United States.
Fireflies also states that customer data is not used for AI training, external AI and transcription providers are contractually prevented from retaining or training on customer data, customers own their meeting information, access follows least-privilege principles, support access to sensitive data requires permission, Enterprise customers can configure custom retention policies, and a transcript-and-summary-only mode can avoid retaining full recordings.
UK organisations should tell participants that the meeting is being recorded or transcribed, that Fireflies is the service being used, why the recording is necessary, how the transcript will be used, who can access it, which connected services will receive the information, how long the data will be kept, and how attendees can raise an objection.
Commercial use
Fireflies is designed for commercial meeting, sales, recruitment, research and operational workflows. Businesses can use it to record client meetings, produce sales notes, log CRM information, extract customer feedback, review interviews, create project tasks, analyse support calls, produce training examples, generate content briefs and create follow-up emails.
The user remains responsible for checking every significant output. Fireflies should not be treated as a legally definitive record without reviewing the original audio. Transcription, speaker and summary errors remain possible.
Alternatives to Fireflies.ai
| If you need… | Choose | Why |
|---|---|---|
| Unlimited free meeting recording | Fathom | Simpler experience with unlimited individual recordings and storage |
| Live transcription and mobile notes | Otter.ai | Strong real-time transcription and synchronised playback |
| Multilingual meetings | Fireflies.ai | More than 100 languages and Multi-Language Mode |
| Bot-free personal notes | Granola | Enhances a user's own notes without a meeting participant |
| Sales conversation intelligence | Fireflies.ai | Topic tracking, sentiment, CRM workflows and team analytics |
| Enterprise revenue forecasting | Gong | Deeper deal intelligence, forecasting and sales management |
| Native Microsoft integration | Microsoft Teams Copilot | Meeting summaries within Microsoft 365 |
| Summarising an existing transcript | AskZyro | Creates notes, actions, plans and follow-up messages from pasted text |
If you need…
Unlimited free meeting recording
Choose
Why
Simpler experience with unlimited individual recordings and storage
If you need…
Live transcription and mobile notes
Choose
Why
Strong real-time transcription and synchronised playback
If you need…
Multilingual meetings
Choose
Fireflies.ai
Why
More than 100 languages and Multi-Language Mode
If you need…
Bot-free personal notes
Choose
Why
Enhances a user's own notes without a meeting participant
If you need…
Sales conversation intelligence
Choose
Fireflies.ai
Why
Topic tracking, sentiment, CRM workflows and team analytics
If you need…
Enterprise revenue forecasting
Choose
Gong
Why
Deeper deal intelligence, forecasting and sales management
If you need…
Native Microsoft integration
Choose
Microsoft Teams Copilot
Why
Meeting summaries within Microsoft 365
If you need…
Summarising an existing transcript
Choose
AskZyro
Why
Creates notes, actions, plans and follow-up messages from pasted text
More productivity tools to consider:
Fathom
Productivity
AI meeting assistant for automatic transcripts, summaries, action items and searchable conversation insights.
Granola
Productivity
Bot-free AI meeting notepad that turns rough notes and conversation context into clear summaries, actions and follow-ups.
Microsoft 365 Copilot
Productivity
AI assistance across Word, Excel, Outlook, PowerPoint and Teams, grounded in your organisation's Microsoft 365 data.
Otter.ai
Productivity
AI meeting assistant for live transcription, automated summaries, searchable conversations and action items.
Frequently asked questions
What is Fireflies.ai?+
Fireflies.ai is an AI meeting assistant that records, transcribes, summarises, searches and analyses conversations.
Is Fireflies.ai free?+
Yes. The Free plan includes unlimited transcription, unlimited AI summaries, 400 minutes of team storage and 20 AI credits.
How much does Fireflies.ai cost?+
Pro costs $10 per seat each month when billed annually or $18 monthly. Business costs $19 annually or $29 monthly. Enterprise costs $39 per seat per month and is billed annually.
Does Fireflies offer unlimited transcription?+
Yes. Fireflies advertises unlimited transcription across its plans, although storage allowances and rate limits apply.
How much storage does Fireflies Free include?+
The Free plan includes 400 minutes of storage per team.
How much storage does Fireflies Pro include?+
Pro includes 8,000 minutes of storage per seat.
Which Fireflies plan has unlimited storage?+
Business and Enterprise include unlimited storage, subject to applicable terms and rate limits.
What are Fireflies AI credits?+
AI credits are used for selected advanced AI features and operations. Free and Pro include 20 credits, Business includes 30 and Enterprise includes 50 under the current pricing structure.
Does Fireflies work with Zoom?+
Yes. Fred can join supported Zoom meetings and produce a recording, transcript and summary.
Does Fireflies work with Google Meet?+
Yes. Fireflies supports Google Meet through Fred, its Chrome extension and other capture methods.
Does Fireflies work with Microsoft Teams?+
Yes. Fireflies can join and transcribe supported Microsoft Teams calls.
Can Fireflies record without a bot?+
Yes. The Chrome extension can record supported Google Meet calls without Fred joining as a participant. The desktop and mobile applications provide additional capture methods.
Can Fireflies record in-person meetings?+
Yes. Its Android and iOS applications can capture and summarise in-person conversations.
Can I upload an existing recording?+
Yes. Fireflies supports audio and video uploads in formats including MP3, MP4, WAV and M4A.
How long can a Fireflies meeting be?+
Fireflies' current plan comparison shows a recording limit of three hours.
How many languages does Fireflies support?+
Fireflies supports transcription and summaries in more than 100 languages and regional variants.
Can Fireflies transcribe several languages in one meeting?+
Yes. Multi-Language Mode can detect more than one language in a conversation. The feature is in beta and requires Business.
Can Fireflies automatically detect the meeting language?+
Yes. Auto-Detect can identify the dominant language spoken.
Does Fireflies identify speakers?+
Yes. It attempts to distinguish and label different speakers.
Can Fireflies generate action items?+
Yes. Fireflies identifies potential actions and paid plans include task-management capabilities.
What is AskFred?+
AskFred is the Fireflies AI assistant that answers questions and creates outputs from meeting content.
What are Fireflies AI Skills?+
AI Skills are specialised prompts and workflows that extract information or generate particular outputs from meetings. Fireflies offers more than 200.
What is Fireflies Live Assist?+
Live Assist provides real-time answers, suggestions and coaching during supported meetings.
Does Fireflies analyse sentiment?+
Yes. Sentiment analysis is available as part of the Business conversation-intelligence features.
Can Fireflies measure speaking time?+
Yes. Speaker talk-time analytics measure how much each participant contributed.
Can Fireflies track competitor mentions?+
Yes. Topic Trackers can monitor competitors, objections, product requests and other selected subjects across conversations.
Does Fireflies integrate with Salesforce?+
Yes. Fireflies supports Salesforce for meeting notes, call logs and CRM workflows.
Does Fireflies integrate with HubSpot?+
Yes. HubSpot is among its supported CRM integrations.
Does Fireflies integrate with Slack?+
Yes. Meeting notes and alerts can be sent into Slack.
Can Fireflies create Asana or Trello tasks?+
Yes. Fireflies connects with project-management tools and can convert meeting actions into tasks.
Does Fireflies connect with ChatGPT?+
Yes. Its MCP server can make authorised meeting information available to compatible ChatGPT workflows.
Does Fireflies connect with Claude?+
Yes. Fireflies supports Claude through its MCP server.
Does Fireflies have an API?+
Yes. API access is available, subject to the rate limits and capabilities of the selected account.
Does Fireflies use meeting data to train AI?+
Fireflies says customer meeting data is not used to train its AI models or those of its external AI providers.
Where does Fireflies store data?+
Standard customer data is stored and processed through AWS and Google Cloud infrastructure in the United States. Enterprise customers can access private-storage options.
Is Fireflies GDPR compliant?+
Fireflies states that it is GDPR compliant. Customers remain responsible for their own lawful basis, notices, permissions and retention policies.
Is Fireflies HIPAA compliant?+
HIPAA compliance and related Enterprise controls are available through the Enterprise plan. Healthcare organisations should confirm the required agreement and configuration.
Is Fireflies legal in the UK?+
It can be legal when participants are informed and the recording complies with UK privacy and data-protection requirements.
Is Fireflies better than Fathom?+
Fireflies is more powerful for multilingual transcription, conversation analytics and integrations. Fathom is simpler and provides a more generous free storage experience for individuals.
Is Fireflies better than Otter.ai?+
Fireflies supports far more languages and offers deeper team analytics. Otter may be preferable for users prioritising straightforward live transcription, mobile recording and synchronised transcript playback.
Is Fireflies Pro worth it?+
Pro is worthwhile for professionals who need downloads, video recording, substantial storage, action management and unlimited integrations. Free remains sufficient for testing basic transcription and summaries.
Can AskZyro summarise a Fireflies transcript?+
Yes. Paste a Fireflies transcript into AskZyro to create concise notes, extract actions, draft a client email, identify decisions or turn the conversation into a structured plan.
Reviewed by AskZyro Editorial Team
We assess AI tools for output quality, ease of use, pricing, practical value and limitations. Where possible, we test tools directly and verify product and pricing details with the provider.
Last reviewed: 31 July 2026
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